Return & Refund Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. DChemie Malaysia will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within few working days after the confirmation.
Please return your purchase to the following address:
DChemie Malaysia Sdn Bhd
19A, Jalan Perlaluan Besi 4,
Taman Sri Putri,
81300 Skudai, Johor.
Please contact us at sales@dchemie.com.my or +6011-5410 1300 if you have any questions or doubts.